In any business, but especially small business, lost revenue, lost profits, and lost opportunities can have a devastating effect. I use the phrase Profit Leakage to encompass all three.
Most people go into business to make money, right? Not necessarily. Many of my clients are mission driven. That is, they are motivated more by
Recently, as one of the moderators of a weekly luncheon networking group, I had the joy of facilitating a spirited discussion regarding employee retention. What transpired was a wonderful exchange of thoughts and ideas! If asked about employee retention, many business owners often assume fostering employee satisfaction always involves
One of the most important elements in learning, life, business, relationships – you name it – is the time when nothing really occurs; the critical, special place in between all of the other stuff.
That nothing space where the magic happens.
The importance of space is apparent in almost every discipline I can think
You’re working hard every day in your business. It’s the middle of the first month in a new quarter. How’s your company performing? Are You Making Money? How Do You Know? Quite simple isn’t it? These are three impactful questions that aren’t asked nearly enough by
Recently my brother suffered a massive stroke. The safe and familiar world stopped for the patient and all family members. All focus and attention drew to the situation at hand.
Our family is littered with Type A characters; it’s just one of our genetic blessings. We use our rituals, schedules, planning, organization
Inevitably, we can find ourselves in sticky situations with co-workers, clients, vendors or customers. It could be an office communication, a behavioral issue, a contract deliverable or a simple sales transaction. These can be awkward or sensitive to navigate, especially if we were involved directly or indirectly with the situation itself. Getting to resolution isn’t always easy, but when it
For many businesses, there seem to be two extremes when it comes to systems and their inherent processes, policies and procedures: too much or basically nothing.
Over time, many businesses grow organically and the system components develop and grow along with them and can sometimes become the 400 pound gorilla that lumbers about, needs to be fed, cared for and sustained.
I recently received an affirming and very gracious note from a client expressing gratitude for our meetings and expressing how important it was to no longer feel or be alone.
For many entrepreneurs, owners and leaders, feeling isolated is not uncommon; the saying goes it’s lonely at the top. However, we’re supposed to tough it out, figure it out ourselves,
After watching the NFL playoffs and the Super Bowl this year, two observations emerged. First, they were exciting and outstanding games. Second, the impact and importance of the shift in momentum on the field from one team to another significantly impacted the outcome of the games. This is true for most sporting events and it is no different in business.
The Walters Group, LLC
4355 East Campbell Road
Pennsburg, PA 18073
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Read my IMC profile on the Institute of Management Consultants website.