I heard a wonderful talk by Malcolm Gladwell, who is the author of a number of groundbreaking books including The Tipping Point and Blink. In his talk, he made a distinction between solving a mystery and solving a puzzle. With a mystery, there is information that hasn’t been discovered yet. Before the mystery
To the analytic, what’s more basic to starting a business than having a strong formula for return on investment? They wouldn’t start a business in the first place unless they had solid business models, well thought out risk mitigation strategies, and detailed financial projections for future profit.
When I started my consulting practice nearly thirteen years ago, I saw my fellow business consultants through two lenses. One was somewhat favorable: I viewed them as mentors to help me learn how to facilitate, teach, and act professionally. The second lens was darker and less favorable: I saw them as competitors.
Recently, as one of the moderators of a weekly luncheon networking group, I had the joy of facilitating a spirited discussion regarding employee retention. What transpired was a wonderful exchange of thoughts and ideas! If asked about employee retention, many business owners often assume fostering employee satisfaction always involves
You’re working hard every day in your business. It’s the middle of the first month in a new quarter. How’s your company performing? Are You Making Money? How Do You Know? Quite simple isn’t it? These are three impactful questions that aren’t asked nearly enough by
Inevitably, we can find ourselves in sticky situations with co-workers, clients, vendors or customers. It could be an office communication, a behavioral issue, a contract deliverable or a simple sales transaction. These can be awkward or sensitive to navigate, especially if we were involved directly or indirectly with the situation itself. Getting to resolution isn’t always easy, but when it
Being reactive all day long is fun isn’t it? You don’t have time to think. As a matter of fact, thinking has nothing to do with it. You’re pulled and pushed in every direction. You’re on, needed, valuable, indispensible, right? The day goes by quickly with an adrenaline rush and you go home wiped out, but what did you get