Inevitably, we can find ourselves in sticky situations with co-workers, clients, vendors or customers. It could be an office communication, a behavioral issue, a contract deliverable or a simple sales transaction. These can be awkward or sensitive to navigate, especially if we were involved directly or indirectly with the situation itself. Getting to resolution isn’t always easy, but when it
Being reactive all day long is fun isn’t it? You don’t have time to think. As a matter of fact, thinking has nothing to do with it. You’re pulled and pushed in every direction. You’re on, needed, valuable, indispensible, right? The day goes by quickly with an adrenaline rush and you go home wiped out, but what did you get
I recently received an affirming and very gracious note from a client expressing gratitude for our meetings and expressing how important it was to no longer feel or be alone.
For many entrepreneurs, owners and leaders, feeling isolated is not uncommon; the saying goes it’s lonely at the top. However, we’re supposed to tough it out, figure it out ourselves,
After watching the NFL playoffs and the Super Bowl this year, two observations emerged. First, they were exciting and outstanding games. Second, the impact and importance of the shift in momentum on the field from one team to another significantly impacted the outcome of the games. This is true for most sporting events and it is no different in business.
When people are in pain or distress, one of the best things that can happen is to have someone just listen to them.
All people need to be heard and validated. Authentic active listening is practiced without passing judgment or providing prescription, just acknowledgement. The person in need must know clearly that they are important, safe and especially – not alone.
This summer I had the opportunity to participate in the Delaware Valley Opera Company Summer Festival as I have done since 2004. But the real test for me happened behind the scenes. All of which was never seen by an audience, but it changed me significantly.
My schedule allowed me to be in the chorus
At the end of a recent workshop presentation there was some time for a few questions. A woman in the front row simply asked: “how do you stay motivated?” Hmmm. This actually took me a little by surprise. In point of fact, it was great. While pondering the presentation content, she was in her head engaged with her own business