Inevitably, we can find ourselves in sticky situations with co-workers, clients, vendors or customers. It could be an office communication, a behavioral issue, a contract deliverable or a simple sales transaction. These can be awkward or sensitive to navigate, especially if we were involved directly or indirectly with the situation itself. Getting to resolution isn’t always easy, but when it
For many businesses, there seem to be two extremes when it comes to systems and their inherent processes, policies and procedures: too much or basically nothing.
Over time, many businesses grow organically and the system components develop and grow along with them and can sometimes become the 400 pound gorilla that lumbers about, needs to be fed, cared for and sustained.
I recently received an affirming and very gracious note from a client expressing gratitude for our meetings and expressing how important it was to no longer feel or be alone.
For many entrepreneurs, owners and leaders, feeling isolated is not uncommon; the saying goes it’s lonely at the top. However, we’re supposed to tough it out, figure it out ourselves,
After watching the NFL playoffs and the Super Bowl this year, two observations emerged. First, they were exciting and outstanding games. Second, the impact and importance of the shift in momentum on the field from one team to another significantly impacted the outcome of the games. This is true for most sporting events and it is no different in business.
This summer I had the opportunity to participate in the Delaware Valley Opera Company Summer Festival as I have done since 2004. But the real test for me happened behind the scenes. All of which was never seen by an audience, but it changed me significantly.
My schedule allowed me to be in the chorus
At the end of a recent workshop presentation there was some time for a few questions. A woman in the front row simply asked: “how do you stay motivated?” Hmmm. This actually took me a little by surprise. In point of fact, it was great. While pondering the presentation content, she was in her head engaged with her own business
Recently, I was reviewing a periodical from the Institute of Management Consultants. While I enjoyed scanning all the articles, one about the DuPont Model motivated me to action. In business, this venerated tool is used to analyze investment returns and includes a clear flow chart diagram showing all of the pieces of the financial puzzle in an easy to